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Claims Specialist- Mitchell

4WD Supacentre

Accounting

Posted 13/06/2026
Closes 27/06/2026

QR Code

Mitchell, 2911, Canberra, Australian Capital Territory

Full time

Not specified

About us

4WD Supacentre is the home of the much-loved brand Adventure Kings, specialising in outdoor recreation and lifestyle products. We are a fast-growing customer-centric business that is looking for the next generation of leaders to support our exponential growth and push the boundaries of achievable.

About you

We want someone who has:

  • experience in working in retail, claims, call centre, customer service roles
  • the ability to build great relationships with customers
  • fantastic communication skills, both written and verbal
  • the ability to manage a diverse range of customers and de-escalate conflict situations

The Role

  • Providing an exceptional level of customer service in all customer dealings, and professionally manage escalations in a timely manner.
  • Identifying customer needs, clarifying information, conducting any necessary research and providing solutions.
  • Professionally handle grievances to preserve 4WD Supacentre’s reputation.
  • Provide support to in-store staff in regard to the processing of claims.
  • Recognise, document and alert your manager of trends in customer calls.

Perks of the role

  • Competitive salary
  • Free onsite parking
  • Employee discounts to checkout our high-grade camping products

If you tick all the boxes, then why wait? Do apply for the job immediately!

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