Office Support & Administration Officer

Express Employment Professionals Canberra is recruiting on behalf of a highly respected orthopaedic specialist practice located within a private hospital in Garran.

We are seeking a professional, organised and highly accurate Administration Officer to join a friendly and collaborative team.

Previous medical administration experience with strong administration skills, exceptional typing ability, accuracy, dictaphone and the capacity to learn quickly.

Hours of Work

Tuesday

• 8:30am - 1:00pm

Wednesday & Thursday

• 8:30am - 4:30pm

Friday

• 8:30am - 3:00pm

About the Role

This is a varied administration and reception position where no two days are the same. You will be an important part of a small professional team, assisting with patient enquiries, appointment coordination, medical administration and day-to-day office operations.

Key Responsibilities

• Greeting patients and providing professional front desk reception services

• Answering telephone enquiries and managing incoming emails

• Scheduling appointments and coordinating surgery bookings

• Managing electronic and paper-based patient records

• Processing invoices, receipting and EFTPOS transactions

• Typing correspondence, letters and operation reports from Dictaphone recordings

• Liaising with hospitals, operating theatres, medical professionals and insurers

• Scanning, filing and general administrative support

• End-of-day reconciliation and office administration duties

Key Requirements

• Proven administration, reception or office support experience

• Fast and accurate typing skills

• Excellent spelling, grammar and written communication skills

• Strong attention to detail and commitment to accuracy

• Demonstrated ability to multitask and manage competing priorities

• Strong computer literacy and confidence learning new systems

• Professional presentation and exceptional customer service skills

• Ability to work independently and use initiative

• Previous medical administration experience will be highly regarded

• Current Police Check or willingness to obtain one

• Full Australian working rights

What's on Offer?

• Genuine opportunity

• Work alongside a highly regarded orthopaedic specialist and supportive team

• Friendly, professional and collaborative workplace culture

• Ongoing training and support

• Free parking provided

If you are a polished administrator who thrives in a professional environment, enjoys working with people and takes pride in delivering exceptional service, we would love to hear from you.

Apply today.