Book keeping/ Administration

Job Advertisement: Administration & Customer Service Coordinator

Location: Green Facility Management, Mitchell
Employment Type: Casual to start with and then Full-time

We are seeking a highly organized and customer-focused Administration & Customer Service Coordinator to join our growing team.

• Manage customer enquiries and provide exceptional customer service.

• Handle accounts reconciliation and maintain accurate financial records.

• Use Xero accounting software for invoicing, reconciliations, and general bookkeeping tasks.

• Coordinate and manage work orders from initiation through to completion.

• Liaise professionally with clients and contractors via phone and email.

• Schedule jobs, track progress, and ensure timely completion of work orders.

• Maintain accurate records and update internal systems.

• Support the team with general administrative duties as required.

• Previous experience using Xero is essential as well as Microsoft.

• Strong customer service and communication skills.

• Experience with account reconciliation and financial administration.

• Work order management or service coordination experience preferred.

• Confident dealing with clients and contractors over the phone.

• Excellent organizational and time management skills.

• Strong attention to detail and problem-solving abilities.

• Ability to work independently and as part of a team.

• Supportive and friendly work environment.

• Opportunities for professional growth and development.

• Competitive remuneration based on experience.

• Stable and rewarding role within a growing business.

• Managing multiple business under one roof.

If you have a positive attitude, excellent communication skills, and experience in Xero, customer service, and work order management, we'd love to hear from you.