Housekeeping Supervisor - QT Canberra

• Supervise and support the housekeeping team to ensure rooms and public areas are cleaned to the highest standards within allocated timeframes.
• Train and guide Room Attendants, Housepersons, and Public Area Cleaners to uphold service excellence.
• Conduct room inspections and manage reporting systems to ensure accuracy in room status updates.
• Liaise with reception to coordinate room changes, special requests, and guest needs.
• Ensure compliance with hotel policies, procedures, and WH&S guidelines.
• Maintain inventory and control of guest supplies and amenities.
• Promote a positive team culture, fostering high morale and a congenial work environment.
• Act as department lead in the absence of the Executive Housekeeper.
• Attend departmental meetings and contribute to ongoing communication and training initiatives

• Proven experience in housekeeping supervision within a hotel or hospitality environment.
• Strong leadership and team management skills with the ability to motivate and train staff.
• Excellent attention to detail and commitment to maintaining high cleanliness standards.
• Solid understanding of workplace health and safety (WH&S) practices and hotel policies.
• Effective communication and coordination skills, especially with front office and other departments.
• Proficient in managing schedules, room status reporting, and inventory control systems.

• Daymaker ethos — no one’s too big for the small things.
• Inclusive leader — values diverse perspectives; builds belonging.
• Hands‑on and non‑hierarchical — leads from the front.

• 50% off dining and stays across EVT hotels – QT, Rydges, Atura, LyLo and more.
• $2 movie tickets + discounts on Gold Class, Moonlight Cinema and Candy Bar.
• Seasonal perks at Thredbo.
• Rapid career growth across our hotel & entertainment network.
• Paid parental leave; community & volunteering opportunities.

We welcome applicants from all backgrounds and review applications as they come in.