Senior Infrastructure Engineer – Unified Communications (Telephony & Videoconferencing) | DFAT Contract Opportunity | Azooa

Work Arrangement: Onsite, 5 days per week

Start Date: 15 July 2026

Hours: Up to 40 hours per week

Security Clearance: NV1 required

Azooa is currently responding to RFQTS LH-06316 and is seeking Expressions of Interest from experienced professionals for a Senior Infrastructure Engineer – Unified Communications (Telephony & Videoconferencing) opportunity supporting the Department of Foreign Affairs and Trade (DFAT).

This is an exciting opportunity to contribute to a high‑impact Federal Government environment, supporting secure voice, video, and collaboration platforms within DFAT’s Telecommunications and Data Centre Support (TCS) section.

At Azooa, we’re a rapidly growing digital innovator committed to delivering top‑tier resources to the Commonwealth of Australia. We are proudly 100% Australian owned and operated, with no overseas staff, and we’re focused on connecting great people with meaningful government opportunities.

About the role

This role requires a senior‑level engineer with deep expertise in Unified Communications (UC) to support the design, implementation, optimisation, and operational management of secure telephony and videoconferencing solutions.

You’ll play a key role in maintaining and enhancing critical communications capability across DFAT’s ICT environment, working closely with internal teams, vendors, and stakeholders to ensure secure and reliable service delivery.

Key Responsibilities

Support, configure, and deploy telephony and videoconferencing infrastructure
Provide SME advice on secure Unified Communications solutions
Troubleshoot and resolve complex UC issues in collaboration with the NOC
Develop solution designs, SOPs, and As‑Built documentation
Conduct validation and verification activities
Collaborate with vendors and internal stakeholders across delivery and support functions
Support proof‑of‑concept builds and innovation initiatives
Contribute to continuous improvement across secure communications platforms

We’re looking for professionals with strong experience managing Unified Communications environments, including voice, video, and VoIP technologies.

Technical Capability

Strong experience in Unified Communications / Voice / VTC solution design and support
5+ years’ experience with VoIP protocols, including SIP, RTP, SRTP, XMPP
5+ years’ experience with relevant codecs, including G711, G729, H.264 / H.265
Strong experience with Translation, Bridging, Cisco and collaboration technology
Demonstrated experience with Cisco UC technologies, including CUCM / Call Manager, Expressway, CMS / CMM, Telepresence / Webex endpoints
Experience with Microsoft Teams / Direct Routing, Session Border Controllers (SBCs) such as AudioCodes, Ribbon, or CUBE

Security & Delivery Capability

Strong understanding of the ASD Essential 8 security framework
Strong communication and stakeholder engagement skills
Proven teamwork, collaboration, and delivery capability in secure enterprise environments

Highly Regarded Experience

Networking, including routing/switching, DHCP, DNS, TCP/IP, and VLANs
Scripting and automation using PowerShell, Python, Bash, or Ansible
Virtualisation, Active Directory, and PKI
QoS and DSCP traffic management in secure environments

Rate Guidance

Azooa recommends a competitive range of $130–$160/hour including super.

Candidates at the lower end of this range may be more competitive; however we still encourage applications above this range where there is strong alignment in:

Security clearance
Overall fit for the opportunity

In some cases, experience and technical strength may outweigh rate considerations.

Why Join Azooa?

Work on exciting and meaningful Federal Government projects
Join a fast‑growing Australian digital innovator
Be part of opportunities tied to active RFQ responses
Partner with a team that values quality, responsiveness, and genuine capability
Gain access to a growing pipeline of contract roles across government

If you’re a seasoned Unified Communications Engineer with NV1 clearance and experience across secure telephony and videoconferencing environments, we’d love to hear from you.

Apply via LinkedIn Easy Apply or reach out to express your interest in this opportunity.

Be sure to follow the Azooa LinkedIn page for more roles like this as we continue supporting exciting contract opportunities across the Federal Government sector.

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